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PTC Management

WARREN G. MOSELEY
President, CEO and Board Chairman

Warren has served in his present capacity since acquiring control of the company with Ken Graeler in 1988.  From 1973 to 1988 Warren was a lawyer in private practice specializing in taxation and business formation. 

Warren served as Director of Financial Services for Medserco, Inc., a St. Louis-based company specializing in physician practice management, from 1970 to 1971.  Medserco, Inc. was one of the first companies to develop the process for physicians to effectively utilize the payment benefits of Medicare, Medicaid and third-party billing. 

From 1967 to 1970 he served in the tax department of Arthur Andersen & Co.  Warren is a Certified Public Accountant.  He earned his Bachelor of Science in Accounting at the University of Missouri, Columbia in 1967, and his Juris Doctor (Law Journal) from St. Louis University Law School in 1973.

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KENNETH H. GRAELER
Executive Vice President and Board Member

Ken has served in his present capacity since acquiring control of the company with Warren in 1988. Ken is currently responsible for the design, development, implementation and maintenance of all software for both internal and external systems. 

He also functions as CFO. From 1982 to 1988, Ken served as Vice President of Finance and Administration of KMRW, Inc., an independent oil and gas exploration company operating in the Illinois Basin.  In 1970, he joined Medserco, Inc., a St. Louis-based company specializing in physician practice management and HMO development and management.  He was subsequently appointed Vice President and Treasurer, serving until his departure in 1982. 

From 1968 to 1970 Ken served as a Senior Tax Accountant for Arthur Andersen & Co., during which time he became a Certified Public Accountant and directed the St. Louis office tax department’s development of computerized tax and estate planning applications.  Ken earned his Bachelor of Science in Business Administration and Accounting (Cum Laude) in 1968 from the University of Missouri, Columbia.

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FRANK LARKIN, LFACHE
VP/Chief Industrial Affairs Officer

Frank was elected to his present position in May 2001. He joined PTC in April 2000 as a Regional Sales Director.  Frank had previously been the President and a Principal of The Larkin Group, a healthcare consulting company.  From June 1994 to September 1999 he served as the President and CEO of Good Samaritan Medical Center of Brockton, MA. 

From July 1993 to May 1994, Frank was the CEO of Des Moines General Hospital.  From July 1992 to July 1993 he was a Senior Consultant with HLW Associates, Inc. of Dayton, OH, conducting business planning consulting studies.  From December 1989 to July 1992, Frank was CEO of Mercy Hospitals of Hamilton and Fairfield, OH, members of the Mercy Health System of Cincinnati, OH. 

Frank held several positions with Health One Corporation, Minneapolis, MN, from 1976 to 1989.  From 1976 to 1983, he held the position of Vice President, Operations and COO of Metropolitan Medical Center, and President and CEO from 1983 to 1986.  He was the Regional Vice President of Health One during 1987-1988, and Corporate Vice President of Health One during 1988-1989. 

He was Vice President of St. Francis Hospital of Evanston, IL from 1970-1976.  He was a Lieutenant, Medical Services Corps, US Navy stationed at the US Naval Hospital, Newport, RI from 1967-1970.  Frank holds a Masters of Business Administration from the Graduate School of Business, University of Chicago, 1967, and a B.S. in Biology from Loyola University, 1965. Frank lives in Alexandria, VA.

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JOE DEAL
VP/CIO

Joe began as the Director of Information Technology at Physicians Total Care in February 2000. Since joining PTC, he has redesigned the internal network, designed a wireless component to the main product offering, implemented a new customer interfaces, and various other technical whizbangs.

Prior to PTC, Joe was employed over 10 years in the area of IT and Environmental Sciences.  He graduated from Louisiana Tech University in 1985 with a B.S. degree in Geoscience.  Joe came from Accenture Consulting in Dallas where he was a Senior Consultant from 1995 - 2000. 

He was Director of the Dallas Office for AquaTerra Environmental Services Corporation from 1991 through 1995 and from 1987 through 1991 he was a Technical Manager for Occupational Hygiene, Inc. of Dallas.

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KELLI HALE
Chief Solutions Architect

Kelli recently rejoined PTC after an 11 year hiatus. Kelli wrote a substantial portion of the PTC9000 and the INV9000 (our internal operating software). Her task now is to completely redesign the external (PTC9000) software to state of the art and add many new features to enhance claims processing and physician utilization. We expect this to be done at the beginning of the 2nd quarter in 2009. Kelli will then redirect her efforts to redesigning the current INV9000 system to handle increased volume.

Kelli first joined PTC in October 1988 after graduating from the University of Oklahoma with a bachelor's degree in Business Administration/MIS. She left in 1996 with a young marriage and a growing family. She reentered the work force at NORDAM, a Tulsa based international aerospace company. Kelli was responsible for the design and development of multi-tiered web applications. She also participated in re-engineering of processes as a technical team member for an SAP implementation.

 

JENNIFER IVY THOMSON
COO: Client Management

Jennifer is the COO of Client Management at Physicians Total Care. She first started as an Installation & Training Consultant for Physicians Total Care in 2005, then worked as the Senior Consultant for Installation & Training. She has over 12 years of healthcare and business experience, working in various specialties and offices from coast to coast. She has extensive experience in insurance benefits and processing both medical and pharmaceutical claims, and has additional skills in managing from the front office to the business office.

Jennifer graduated from Ithaca College with a bachelor's degree in Medical Management and graduated with an A.S. degree in Business Management from Mesa Community College She was a midshipman candidate in the U.S.Navy stationed in Newport, RI.

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RYAN HACKLER
Chief Marketing & Sales Officer

Ryan joined PTC as Production Manager in August 2008, supervising the pharmaceutical repackaging and distribution processes for PTC clients across the country. His background in supply warehousing and advertising has provided a wealth of benefits for PTC and their clients.

Ryan's sales and marketing leadership began as an Account Executive for Brothers & Co. serving regional Healthcare accounts and national Outdoors/Recreation accounts.

He is a graduate of Regis University with a Bachelor's Degree in Business Administration.

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AUDRA K. DUDENHOEFFER
Account Manager

Audra began with Physicians Total Care in August 2006 as a Marketing Analyst. Talent, dedication and hard work advanced her to the new role of Account Manager. She ensures the transition of prospects becoming new clients is seamless by aiding sites through preliminary documentation and registration as well as the payer credentialing process. Audra's academic background in legal studies has played as a major contributor in helping her attuned to the constant state of change in State Licensing and Regulatory requirements.

Audra's extensive background in Pharmaceutical Management, Law and Public relations make her a vital asset to PTC and its clients peace of mind. She has an Associate's Degree in Journalism from Northeastern Oklahoma A&M, a BSBA in marketing from Missouri Southern University in Joplin, an MBA in Marketing from the University of Phoenix, Tulsa Campus and looking forward to her third year of Legal Studies at the University of Tulsa.

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ASHLEY FRANKLIN
Marketing Manager

Ashley graduated from The Art Institute of Dallas where she started her background in multi-media marketing and advertising design. She offers our clients a tremendous benefit when it comes to on-site marketing. She consults with our clients on managing inner-office flow, patient awareness collateral materials, market strategy and implementation.

Ashley honed her marketing talents at Bath & Body Works and Concept Builders before arriving at PTC. She is a core element to the success of many of our clients dispensing programs and always available to clients looking for new, unique ideas to help expand their dispensing business.

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TRINA EVERETT
Purchasing Manager

Trina joined PTC in February of 2008 as Project Coordinator, shortly thereafter her duties expanded to include purchasing.

Prior to joining PTC she was employed for over eight years by Community Care of Oklahoma, a large regional health insurer. Her areas of concentration included claims repricing, purchasing, and worker's compensation.

Trina graduated from Collinsville (OK) High School. She obtained her certification as a Medical Office Assistant from Tulsa County Vo-Tech in 1991. She is also a Certified Nurse's Assistant in Illinois.

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PTC Board of Directors

J. SCOTT NYSTROM, M.D.
Medical Director and Board Member

Scott has served in his present capacities since April 2006. He is certified by the American Board of Internal Medicine, and by both subspecialty boards in Oncology and Hematology. Scott has also held academic positions at University of Southern California, University of Connecticut Medical Center, Wayne State University School of Medicine, and currently at Tufts New England Medical Center. He has written numerous published articles and been twice named “Best Doctor” in Hematology and Oncology by Detroit Monthly magazine. Scott lives in Boston.

Prior to accepting his present position as Consultant Faculty Member at Tufts New England Medical Center, Division of Hematology and Oncology and Current Director, Head and Neck Program of that division, Scott practiced in the community cancer setting. He served as Managing Partner and Chief Financial Officer for Great Lakes Cancer Management Specialists from 1979-2000. He is also a Portfolio and Investment Advisor for the Lambda Strategy, Merrill Lynch.

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THOMAS A. FLOERCHINGER
Board Member

Tom has served as Director of the Company since 1993. Since 1997, he has served as COO of SCA Promotions, Inc. in Dallas Texas. Tom is now in a semi-retired status as COO Emeritus. SCA has over 22 years of providing financial risk management to the promotion and special event industries. Risk and probability are at the core of SCA’s day-to-day operations.

He served as Chief Financial Officer of PTC on a part-time basis from 1990 to 1995. Tom served as Senior Vice President of Finance and Chief Financial Officer with L. Luria & Son, Inc., from 1995 through March 1997. This NSYE listed Miami Lakes, FL based company was a general merchandise retailer with nearly $300 million in annual sales. Tom had been hired to assist the then existing ownership/ management to transfer control. Control was transferred in late 1996.

From 1985 to 1989 Tom served as Vice President of Finance and Managing Director of the European Division of Entre Computer Centers, Inc., a $500 million multi-national NASDAQ listed organization.

He earned his Bachelor of Science in Mathematics and Physics from St. Louis University in 1967 and his MBA in 1970. Tom lives in Hendersonville, NC.

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HENRY ROYER
Board Member

From 1965 to 1983, Henry held several positions at the First National Bank of Duluth, serving as EVP when he left the Bank to join the Merchants National Bank of Cedar Rapids, IA (US BANK) as Chairman, President and CEO.

He served in that capacity until 1994 when he became President and CEO of the River City Bank of Sacramento, CA, retiring in 1997. He assisted in forming Cedar Rapids Bank and Trust serving as Chairman from 1999 to 2006 and on the Board of QCRH, the bank holding company. He consulted with Berthel SBIC, a venture capital company in Cedar Rapids, retiring in 2005.

He currently serves on the boards of Media Sciences International and CRST International in addition to PTC. He graduated from Colorado College with a B.A. in Money and Banking.

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WILLIAM W. “BILL” BENEDICT, M.D.
Board Member

Bill was elected Director of the Company in 2002. Bill has served as Chairman of the PTC Medical Advisory Board since 1993. Bill has been in the private practice of internal medicine in St. Louis since 1978. He became board certified as a Diplomate, American Board of Internal Medicine in September 1978.

He has successfully used the PTC9000 in his practice since August 1992. He has been an instructor in clinical medicine since 1973 at the Washington University School of Medicine, St. Louis. From 1980 to 1985, Bill was National Medical Director for the Missouri Pacific Employees’ Hospital Association with extensive management responsibilities.

Bill is currently President of Primary Care Affiliates, an IPA with over 100 independent specialists in family practice and internal medicine; President of Bi-State Primary Care Network, L.C., an IPA with over 250 medical specialists and subspecialists: and Chairman of Bi-State Multispecialty Network, L.C., an IPA with over 500 medical and surgical specialists and subspecialists.

Since 1996, he has been a Member of the Physician Consultative Committee of Blue Cross Blue Shield of Missouri. Bill graduated from the University of Illinois (Phi Beta Kappa) in 1971 with a BS in Science with Distinction in Honors Biology and received his M.D. from the Washington University School of Medicine in 1975. Internship and residency were completed at Barnes Hospital, St. Louis. Bill lives in St. Louis.

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Important E-Rx Update:

The federal government effectively mandated e-prescribing January 2, 2009. The current 2% incentive quickly becomes a 2% penalty. To your overhead you must now add the cost of installing and maintaining an e-prescribing system. What do you get for this additional cost? You get the ability to deliver a clean claim to a pharmacy at your expense and, after 2011, a reduction in your Medicare Part B payments if you do not conform.

LET PTC SHOW YOU HOW TO REDUCE THE E-PRESCRIBING COST SUBSTANTIALLY AND TURN IT INTO A SIGNIFICANT PROFIT CENTER.


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